Institutions & Courses Crown Institute of Studies Courses
Certificate in Travel, Tourism and Airline Studies
This course is available at the following Crown Institute of Studies campuses:

Auckland
Auckland is New Zealand’s largest city, with 1.3 million people.

Auckland
Auckland is New Zealand’s largest city, with 1.3 million people.
Course content
Topics Include:
Crown induction programme
Study Skills
Career goals and preparation
Communication and customer service experiences
Domestic Air Travel
Foreign exchange
Travel insurance
New Zealand tourism industry
Legislation
Telephone sales
Destination New Zealand
Destination Australia
Email & Internet
Produce workplave documents by computer and process payments
Computerised Reservations System (Amadeus)
Travel administraion and accounts
IATA world geography
Domestic and international accommodation
Consumer legislation
Wholesale travel
International air travel regulations
Destination Pacific Islands
Industry guest speakers
Educational Trip
Optional:
Blue Lagoon Cruises Programme
Hong Kong Specialist Programme
Hawaii Tourism Kuhina Programme
Tiare Tahiti Specialist Programme
Marriott Hotel Excellence Programme
Course achievement
Crown Certificate in Travel, Tourism and Airline Studies
Crown Certificate in Destination Australia
National Certificate in Tourism and Travel Core Skills Level Three
National Certificate in Travel Level Three
Amadeus Computerised Reservations Certificate (Internationally recognised)
Optional:
Hong Kong Specialist Certificate (Internationally recognised)
Tiare Tahiti Specialist Certificate (Internationally recognised)
Marriott Hotel Excellence Certificate (Internationally recognised)
Blue Lagoon Cruises Certificate (Internationally recognised)
Hawaii Tourism Kuhina Certificate (Internationally recognised)
Please ask for details of unit standards, levels and credits.
Course length
28 weeks (2 terms of 14 weeks, plus one holiday break)
Course dates
02 Feb 10 - 20 Aug 10, 17 May 10 - 03 Dec 10, 30 Aug 10 - 06 May 11
Course times
9.00 am - 3.30 pm (Monday - Friday) 25 hours per week
Entry requirements
You should be 16 years of age or over on the date you start your course. You may be required to sit the Crown entry test and attend a personal interview. If you have already completed unit standards in travel and tourism please provide us with evidence. We may be able to cross-credit these to your Crown course.
Further study
If you successfully complete this course you may wish to continue your studies and complete the Crown Certificate in International Travel, Tourism and Airline Studies