National Diploma in Hospitality Management

Course content Topics Include: Crown induction programme Three New Zealand Diploma in Business papers Knowledge of the hospitality industry Commercial catering applications of kitchen commodities Commercial food costs and portion control Commercial catering applications of hot and cold desserts Design a commercial kitchen Recruit, select and release staff Telephone systems in the hospitality industry Customer complaints Housekeeping services in a commercial hospitality establishment Analyse the current state of, and factors impacting on the future of New Zealand tourism Practice food safety methods in a food business Provide advanced restaurant food service Provide restaurant silver service to customers Concepts of supply and demand in tourism Host responsibility requirements as a duty manager of licensed premises The Sale of Liquor Act 1989 and its implications for licensed premises Food and beverage management Apply specialist knowledge to match food and beverage items on an establishments menu Interview in a formal situation Participate in a formal meeting Hospitality facility utilisation Commercial accomodation management Supervise staff under a food safety programme Purchasing and stores management in a hospitality environment Hospitality management and control systems Alcoholic and non-alcoholic beverages and beverage service equipment Industry visits Industry guest speakers Course achievement National Diploma in Hospitality Management Please ask for details for unit standards, units and credits. Course length 56 weeks (4 terms of 14 weeks, plus three holiday breaks) Course dates 02 Feb 10 - 06 May 11, 17 May 10 - 19 Aug 11, 30 Aug 10 - 02 Dec 11 Course times 9.00 am - 3.30 pm (Monday - Friday) 25 hours per week Entry requirements You should be 18 years of age or over on the date you start your course. You must attend a personal interview and may need to sit the Crown entry test. If you have already completed unit standards in hospitality please provide us with evidence. We may be able to cross-credit these to your Crown course. Further study If you successfully complete this course you may wish to continue your studies at degree level. You may be eligible for credits toward further study. Please ask for details. Special note You can also enrol on this course term by term. Please ask the college for details. CI 441 National Diploma in Hospitality Management � Phase ND1 (14 weeks full time) CI 442 National Diploma in Hospitality Management � Phase ND2 (14 weeks full time) CI 443 National Diploma in Hospitality Management � Phase ND3 (14 weeks full time) CI 444 National Diploma in Hospitality Management � Phase ND4 (14 weeks full time)